Product Description
Our factory
Our factory, situated in Shantou, Guangdong, boasts a total area of 30,000 square meters. Equipped with 100 skilled workers and state-of-the-art production facilities, we possess the capability to fulfill diverse production requirements while ensuring efficient and seamless manufacturing processes. This enables our toys to meet stringent standards for safety, durability, and playability. We sincerely welcome you to visit our factory for inspection and cooperation.
Global Reach & Trusted Partnerships
We not only maintain a strong presence in the domestic market but also export our products to various regions across Europe, the Americas, Australia, and Asia. Each year, we participate in numerous domestic and international trade shows to explore more cooperation opportunities. This has equipped us with extensive experience in understanding the preferences and specification standards of different countries. Through personalized solutions, responsive customer service, and transparent communication, we strive to exceed customer expectations and foster long-lasting partnerships built on trust, integrity, and mutual benefit.
Quality is non-negotiable at our company, and we prioritize it at every stage of the production process. From rigorous raw material inspections to comprehensive product testing, our quality control measures uphold the highest standards of safety, durability, and performance, earning us certifications such as EN71, ASTM, 10P, Rohs, EN62115, CPSIA, CE, CCPSA, etc.
1. Q: Can we customise products?
A: Yes, we provide customization services and can tailor products to meet the specific requirements of customers.
A: Yes, we provide customization services and can tailor products to meet the specific requirements of customers.
2. Q: How long does it take to ship after placing an order
A: We will arrange production and shipping as soon as possible after receiving the order. Typically, shipping time depends on the order quantity and the production cycle of the products.
A: We will arrange production and shipping as soon as possible after receiving the order. Typically, shipping time depends on the order quantity and the production cycle of the products.
3. Q: Do you provide sea freight and air freight services?
A: Yes, we provide sea freight and air freight services, and customers can choose the appropriate transportation method according to their needs.
A: Yes, we provide sea freight and air freight services, and customers can choose the appropriate transportation method according to their needs.
4. Q: How are quality issues handled?
A: If you receive a product with quality issues, please contact us promptly, and we will handle it and provide after-sales service as soon as possible.
5. Q: Do your products meet safety standards?
A: Yes, our products strictly adhere to international and regional safety standards, such as EN71, ASTM, 10P, and are certified accordingly.
A: Yes, our products strictly adhere to international and regional safety standards, such as EN71, ASTM, 10P, and are certified accordingly.
6. Q: What are your payment terms?
A: For regular products, 30% deposit (by T/T payment) before production starts, 70% balance (by T/T payment) before delivery. For customized products/packaging, 40% deposit (by T/T payment) before production starts,60% balance (by T/T payment) before delivery.
A: For regular products, 30% deposit (by T/T payment) before production starts, 70% balance (by T/T payment) before delivery. For customized products/packaging, 40% deposit (by T/T payment) before production starts,60% balance (by T/T payment) before delivery.
